Shipping / Return Policy

PregnancyStore.com is committed to bringing you the highest quality pregnancy and breastfeeding products at the lowest possible prices - with fast, reliable, and caring service. When you select PregnancyStore.com, you receive:

• Award-Winning Service! - We're a "Five-Star" Yahoo Store!
• Security: Safe E-Commerce; Credit Card Transactions are Secure.
• Unbeatable Prices - the Lowest on the Internet!
• Privacy, Security, and Discretion - and Confidential Packaging
• Free Shipping Options and Same Day Shipping on All Orders in the US and Canada!
• Around-the-clock email support:
• Secure Credit Card and Money Order Payment Options

PregnancyStore.com is located in the beautiful Pacific Northwest, near Seattle, WA. Our shipping facility is located in Redmond, Washington. Contact us here.

PregnancyStore.com 1050 Larrabee Ave Ste. 104 PMB 730 Bellingham WA 98225-7367

Along with award-winning service, Pregnancystore.com offers high-quality pregnancy tests at unbeatable prices. All our tests are extremely reliable - with accuracy ratings well exceeding 99%. And with Pregnancystore.com, you don't pay extra for an expensive Drugstore "brand name". We provide affordable high-quality tests for home and professional use - and our "early-detection" test sensitivity is unparalleled.

At PregnancyStore.com, all orders are shipped the day they are received - packaged confidentially to honor your privacy. All orders are sent with the discreet return address name of "PS Online Store". All testing products are mailed in bubble-wrap envelopes offering protection, privacy, and discretion.

Payment methods include our secure credit card processing as well as by money order. To pay via money order, please send payment to the address above along with your complete contact information and the products you’re ordering.

Shipping Modes, Rates, and Delivery Time Frame Estimates

First Class Mail Shipping (US/Canada Only) 
Availability: Available anywhere within the United States and Canada
Cost: FREE for orders of $49.00 or more; just $3.95 for orders of $48.99 or less 
Delivery Time Frame: For US orders, first class mail typically takes between 2-6 business days, though it may occasionally take an additional business day. Orders to Canada take a bit longer, typically around 7-10 business days; however, please note that Canadian customs is a variable that we cannot control. Occasionally orders shipped to Canada will take longer than the estimated delivery time frame to arrive due to customs delays. Canadian customers seeking faster delivery should select the International Express option.
In the event of non-delivery of a U.S.order shipped via first class mail, we will re-ship the package if it has not arrived within 10 business days of order placement. In the event of non-delivery of a Canadian order shipped via first class mail, we will re-ship the package if it has not arrived within 30 days.

USPS Priority Mail (US Only) 
Availability: Available anywhere within the United States 
Cost: $6.95 regardless of order total 
Delivery Time Frame: Typically between 1-3 business days, though it may occasionally take an additional business day. Please note that USPS does not guarantee its Priority Mail delivery time frames, and as such, neither can we; however, we have found the 1-3 business day estimate to be reliable in most cases.

FedEx Overnight (US Only)
Availability: Most addresses within the 50 United States 
Cost: $28.95 regardless of order total
Delivery Time Frame: Typically overnight. Note: orders received by Noon Eastern Time (9 am PST) will ship out on the same day they are received Monday through Friday. Overnight orders do not ship out on Saturdays. FedEx does not deliver on Saturday/Sunday, or to PO boxes.

International Express (All Non-US Orders and Expedited Orders to Canada) 
Availability: Available to all non-US countries served by Pregnancystore.com, including Canada.
Cost: $34.95 regardless of order total 
Delivery Time Frame: Typically orders shipped via International Express are received within 3-5 business days, although customs delays may prolong delivery.

Other Shipping Policies

Address Errors: Lost or delayed orders as a result of an address error submitted by the customer are not the responsibility of Pregnancystore.com. Orders that are returned to us as the result of an address error can be re-shipped (within the US or Canada) for $1.99 via first class mail. If the customer elects to cancel the order, it will be considered a return and a 15% restocking fee will apply.

International Duty: For shipments outside of the United States, customers are responsible for any taxes, tariffs or duties that may be imposed by the destination country on incoming shipments from the United States. We recommend checking with your local postal authorities for details.

Order Tracking: Because we ship via US Mail, no point-to-point tracking of the type offered by UPS, FedEx, etc is provided (although we do employ a delivery confirmation service for our own internal purposes). Because we do ship all orders in a prompt manner, you can expect your order to arrive within the time frame outlined above.

Clearblue Fertility Monitor: At this time, shipping for the Clearblue Fertility Monitor is only available within the United States. For all US orders, the Clearblue Fertility Monitor will be upgraded to Priority Mail automatically – and free of charge – by our shipping staff; however, the Free First Class Mail shipping option is the one that should be selected at checkout in order to take advantage of this promotion.

RETURN POLICY

In order to return merchandise to PregnancyStore.com, please contact us to obtain an RMA (Returned Merchandise Authorization) Number. Only unopened, sealed, and unused product is eligible for return. Returns will not be accepted without prior authorization and any unauthorized returns will be returned back to the customer at customer expense. Requests for returns will only be accepted within 30 days of the purchase date. We do not refund shipping costs for returns. Return shipping costs (and any additional confirmation/insurance costs) are the responsibility of the customer.
No partial orders can be accepted for return (e.g. a customer purchases 10 pregnancy tests and wants to return 6 upon discovering she is pregnant). A 15% restocking fee will apply to all authorized returns.

Supplements and Vitamins: As per standard quality assurance policies, no returns will be accepted for supplements or vitamins. If products are damaged or tamper-evident seal is broken, to request an exchange, please contact us for an RMA. As with all supplements, consult with a doctor before using if you have any pre-existing medical condition. FertilAid for Women should not be taken by pregnant or breastfeeding women, nor by women using clomid or other fertility drugs.

Fertility Monitors: We will accept returns of unopened fertility monitors for up to 30 days after the purchase date. Unfortunately, due to the nature of the products we sell, we are unable to accept returns for items that have already been opened. All returns must be made within 30 days of purchase and must be accompanied by a Return Merchandise Authorization (RMA) Number. Returned items not accompanied by an RMA will not be accepted and will be returned to you at your expense. Please note that a 15% restocking fee applies to all returns and shipping fees will not be refunded. 

Manufacturer Defect: In the rare instance of a manufacturer defect, please contact the manufacturer directly (http://www.clearplan.com) at 1-800-321-3279. Do not return defective or unwanted goods to us or they will be returned to you at your expense.